Data & Privacy Policy

Slice Group is the organisation responsible for personal information collected through this website. Head office: 47 Borrowdale Road, Harare. Privacy enquiries: [email protected].

• Contact and order details you provide — such as name, phone number, email, delivery address, branch preference, order items and notes.
• Career applications — CVs and related details you send when applying for roles.
• Technical data — such as IP address, browser type, device information and pages visited, typically via cookies or similar technologies (see our Cookie Policy).
• Communications — messages you send via our contact form, email or WhatsApp.

• Process and confirm order requests and communicate about fulfilment.
• Respond to enquiries and manage customer service.
• Review job applications and contact candidates.
• Operate, secure and improve the website.
• Send marketing only where you have consented or where the law otherwise allows.
• Meet legal, regulatory and accounting obligations.

Depending on the activity, we rely on: performance of a contract or steps prior to a contract (for example order requests); legitimate interests (for example site security and service improvement); consent (for example non-essential cookies or marketing); and legal obligation where required.

We do not sell your personal information. We may share it with branch teams fulfilling your order, service providers who host or support this website (under appropriate arrangements), and authorities where required by law. If we use analytics or marketing tools, those providers may process limited technical data according to your cookie choices.

We keep personal information only as long as needed for the purposes above, including order and enquiry records for a reasonable business period, unless a longer period is required by law.

We take reasonable technical and organisational measures to protect personal information. No online transmission or storage system is completely secure; please keep contact details accurate and report suspected misuse to us promptly.

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or object to certain processing. To exercise these rights, contact [email protected]. You may also lodge a complaint with the relevant data protection authority in Zimbabwe where available.

Our services are directed at a general audience. We do not knowingly collect personal information from children for marketing purposes. Guardians who believe a child has provided information should contact us so we can delete it where appropriate.

We may update this policy periodically. The “Last updated” date will change when we do. Material changes may also be highlighted on the site.